FAQ's

How is a Pod different from a typical Photo booth?

The Pod is more modern, sleek, spacious, and customizable than any other photo booth.  The Pod uses Canon DSLR cameras and DNP Dye Sublimation printers for the highest quality, sharpest prints on the market.  The Pod can also display all images in real time on a slideshow outside for all party guests to view and enjoy, sharing the photo fun with guests inside and out!

What are the space and electrical requirements for the Photo Pod?

The Pod takes up a space 10’ by 8’ and requires 8’ of ceiling clearance to accommodate the slide show monitor on top of the Pod. We will need access to one dedicated regular wall outlet, as close as possible, but no further than 30 feet away from the Pod.  When planning your event, we recommend positioning the Pod somewhere “front and center” so that guests will get the most use out of your rental.

How long does setup and breakdown of the Pod take?

Setup of the Pod takes about 45 minutes, but we generally arrive at least 90 minutes before your start time to ensure that everything is ready to go.  Some venues take more time to access and set up due to parking/facility constraints, and we will coordinate with you or your event planner to determine when and where to unload and set up.

Will there be someone from Plush at the event to make sure things are running smoothly?

Absolutely!  For the duration of your rental, a friendly Event Host will remain with the booth to assist guests, maintain the equipment, and answer any questions.  If you decide on a scrapbook for your event, the Event Host will supervise to be sure that the finished product is tidy.  The Event Host will remain at the event from setup to breakdown.

Can the Pod be set-up and ready to go prior to the start time of the rental period?

We arrive 90-120 minutes before your event to set up.  Some locations take longer than others because of stairs/elevators, etc.  A typical setup takes about 50 minutes, but we like to arrive early just to be sure we are fully prepared.  If you require additional “idle time” for the booth, there will be $25/hour charge to cover our labor costs associated with arriving early.

How many sessions are possible during a Pod rental?

Every Pod rental package includes unlimited photo sessions for you and your guests for the duration of your rental.  The number of sessions is only limited by how quickly guests can hop in, hit start, and hop out of the Pod! Each photo session lasts 15-20 seconds.  After a photo session is complete, the prints take 10 seconds to print.

Can you get the booth into a location with stairs, elevators or other access restrictions?

The Pod breaks down into several pieces for delivery and set up, and we can work around almost any facility constraint.  We will discuss the facility with you prior to the event to ensure that we arrive with plenty of time to negotiate any obstacles.

What backdrop colors and options are available?

The backdrop is what will appear behind guests in the photos.  You can choose any of the following backdrop colors for your event photos: White, Grey, Purple, Light Blue, Orange, Yellow, Red, Dark Green, Dark Blue, or Black (Click Here to see the colors.)  We can also custom print any image/pattern/theme for your event backdrop. Custom backdrops are $150.

How many people can fit in the Pod?

The Pod is a “stand up” photobooth, so it can accommodate more people than other booths.  Usually, 6 people can comfortably fit, but it just depends how big the people are.  If you wish to fit more than 6 in a photo frame, we suggest renting our "Open-Air" Photo Tower.

Are there any extra or hidden charges in my price? What all is included?

The package cost includes: travel (within 30 miles of DFW), delivery, setup, Event Host during the event, unlimited prints, standard backdrop color choice, use of our fun prop collection, custom-designed logo to appear on each print, breakdown, online gallery (password protection optional), and a CD of all images.  (Of course you do have to pay Uncle Sam his 8.25% sales tax!).  Our Premium Options can be viewed HERE.

Can Plush customize a logo for the top of each print?

We can design a logo to match the theme of your event, or you can send us any graphics you would like to incorporate into a logo.  We will work with you in the weeks leading up to your event to design the perfect logo to commemorate your event.  Examples of past event logos can be viewed by clicking the orange “View Your Photos” button at the top of our site.

Can the Pod be customized to match my event theme or brand?

Included in every package is your customized logo, which will appear at the top of each print your guests take home. For an added charge, the outside of the Pod can be custom wrapped, whether it be a color, photograph, brand, logo, or text, we can work with you the make the Pod unique to your event.  The backdrop can also be custom designed.  These options are popular for our corporate clients wishing to showcase their brand, or with brides wishing to customize every element of their wedding!

What is the format of the prints?  How many photos are on each print?

Our standard photo sessions will print 2 2"x6” photo strips (duplicate prints for each session.)  There will be a logo on the top and 3 photos below the logo. This is our most popular option, but we can tailor the format to your preference.  For example, you could choose 4 photos with no logo, one large photo with 3 smaller photos below it, or eight small photos with no logo.

Do guests choose Black & White or Color Photos in the booth or do we select that option?

Inside the Pod, there is a touch screen to start each session. Each guest selects either “Color”, “B&W”, or "Sepia" prior to each session.  You are not limited to either choice for your event, guests can choose on command!

How do we order additional prints or share the images with my friends?

Within 24 hours of your event, photos will be posted to our Gallery. On this gallery, additional prints can be purchased in a variety of sizes and options.  

Does Plush provide Props?

Of course we do! What respectable photo booth company wouldn’t? We will bring a fun collection of hats, glasses, boas, mustaches, lips, white boards, etc.  If you had anything specific in mind, we can bring it, too.  We have props specific to a variety of occasions including Christmas, Halloween, Valentine's Day, and Weddings.

When will I receive the CD of my images and when will the photos be posted to the online gallery?

We will burn the CD your images onsite at the end of your event, and in most cases, we will leave it on your gift table or hand to your event coordinator.  In some cases, this is not possible, so you will receive the CD in the mail within a week of your event.  Photos will be posted online within 24 hours of your event.

How does the scrapbook/guestbook work?

If you choose a scrapbook for your event, we will provide metallic Sharpies, double sided tape, and a scrapbook.  Because the Pod prints duplicates for each session, one print will go to the guest, and the other will go in the scrapbook.  The Event Host will neatly place the photos into the scrapbook and encourage guests to leave comments.  This option allows you to create a unique “photo” scrapbook that will be much more fun than a typical guestbook!

What are the payment options/terms?

We require a 50% deposit to reserve your date.  Check payments can be mailed with the signed service agreement.  If you prefer to pay by credit card, we can do this over the phone, but there will be a 3.75% service fee for credit card payments.  We don't make any profit on credit card fees, we simply charge our cost of processing.

Is my deposit refundable?

Your deposit is refundable only if we receive written notice from you at least 14 days prior to your event.  In the event of event cancelation resulting from inclement weather, your deposit is fully refundable without the written notice.  Inclement weather is defined as a weather event leading to widespread road closures and traffic delays.

How do I book?

Submit our "Request a Quote" form.  Anthony will respond quickly with a quote for your event date, and will correspond via e-mail or phone with you.  Once you decide to book, we will gather a few event details from you and e-mail you a service agreement.  Once we receive a signed service agreement and deposit from you, your date is booked!  We will be in touch closer to your event date to coordinate any customization options, your logo, and backdrop color choices.